Laser Support FAQ - Retailer and Marketplace Purchases

Yes. Laser can support products purchased from retailers and marketplaces, but the right next step depends on the issue.

For order, payment, delivery, cancellation and return questions, please contact the place of purchase first. This includes purchases made through retailers and marketplaces.

For product setup, troubleshooting and model-specific support, Laser can help directly. Please share your model or SKU, where you bought it, proof of purchase if available, and a short description of the issue.

If the product seems faulty, the original place of purchase is usually the first step for purchase-related resolution. Laser can also help with troubleshooting and further warranty guidance where needed.

For warranty information and next steps, please visit:

https://www.laserco.com.au/warranty