Question: My headphones are not connecting via Bluetooth. What should I do?
Answer:
If your headphones are not pairing:
- Ensure the headphones are in pairing mode. When powered on, the indicator light should flash red and blue alternately.
- Keep the headphones near your device while pairing.
- Check that the AUX cable is disconnected, as Bluetooth will not work when wired mode is active.
- Disconnect any previously paired devices, then reconnect.
- Refresh the Bluetooth device list on your phone or tablet and search again.
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