NAV-4KCAM-461: Troubleshooting Camera Issues

Question: What should I do if my NAV-4KCAM-461 Action Camera is not working properly?

Answer:
If the camera won’t turn on:

• Ensure the battery is charged and properly inserted.
• Try connecting to a power source and wait a few minutes.

If the camera freezes or stops responding:

• Remove and reinsert the battery.
• Allow the camera to cool down before using again.

If video/image quality is poor:

• Clean the lens with a soft cloth.
• Use a Class 10 Micro SD card, formatted before first use.

If Wi-Fi won’t connect:

• Enable Wi-Fi mode by pressing Up (⬆️).
• Open the X-Sport Pro app and connect using the password displayed on-screen.

If water enters the waterproof housing:

• Ensure the housing is sealed properly before submerging.
• Check the rubber seal for cracks or dirt.