AO-AB350TWS Earbuds Troubleshooting Guide

Created by Punit Kanwar, Modified on Thu, 11 Apr at 4:06 PM by Punit Kanwar

  • Issue with Sound in One Earphone:
    • Ensure both earphones are fully charged.
    • Re-sync the earphones by following the manual's instructions.
  • Earphones Not Connecting to Device:
    • Check that Bluetooth pairing mode is activated when you take earphones out of the case.
    • Make sure the earphones are close to the device when trying to connect.
    • If the earphones do not appear in the Bluetooth list, wait a minute for the list to update, then select 'AO-AB350TWS'.
  • Audio Playback Issues:
    • The earphones have a wireless range of up to 10 meters. Sound may be interrupted if you go beyond this range.
    • Be cautious not to press the 'Touch Area' on the earphones accidentally, as it can cause audio to skip, pause, or stutter.

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