EPS-TWSWH-054 Earbuds Troubleshooting: Sound and Connectivity

Created by Punit Kanwar, Modified on Wed, 10 Apr at 11:00 AM by Punit Kanwar

Solve common earbuds issues with these steps:

  • One Earbud Sound Only:
    • Make sure both earbuds are charged.
    • Resync by returning them to the case and then removing them to allow automatic pairing.
  • Connection Problems:
    • Check if Bluetooth is turned on your device.
    • Ensure the earbuds are not connected to another device.
    • Keep earbuds close to the device during the initial pairing, within a 10m range.

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