LSH-SLBIO-01: Troubleshooting Common Issues

Created by Punit Kanwar, Modified on Wed, 11 Sep at 5:28 PM by Punit Kanwar

Question: What should I do if my LSH-SLBIO-01 Smart Deadbolt isn't working properly?

Answer:

  • Keypad Not Lighting Up: Check if the batteries are properly inserted or depleted.
  • Unlocking Issues: Ensure correct passcode or fingerprint is used, and clean the keypad or fingerprint sensor.
  • App Connectivity Issues: Verify that your home Wi-Fi is stable and 2.4GHz, not 5GHz, and ensure the lock's MAC address is not blocked by the router.

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