Why am I receiving security camera notification messages late on my mobile app and how can I fix this?
If you're receiving late notifications from your LSH-ODCAM-2P camera, follow these troubleshooting steps:
- Check Signal Strength: Ensure the camera has a strong Wi-Fi signal.
- Adjust Camera Placement: Position the camera correctly to improve motion detection.
- Verify Internet Connection: Make sure your internet connection is stable.
- Update Phone Software: Keep your mobile device’s OS up to date.
- Check App Settings: Enable notifications in the LSH app and phone settings.
- Review Mobile Device Settings: Ensure “Do Not Disturb” is off and notifications are enabled.
- Allow App Background Activity: Ensure the app can run in the background.
- Wait for Server Overload to Resolve: Sometimes delays are temporary.
- Update Camera Firmware and App: Keep both the app and camera firmware updated.
- Test on Another Phone: Check if the issue persists on a different device.
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